TERMS & CONDITIONS

CONDITIONS OF USE

Use of the Esch Construction Supply website constitutes agreement to our terms of use. We encourage you to review the following information carefully. 

TRADEMARKS

Esch Construction Supply and other marks indicated on our site are trademarks owned exclusively by Esch Construction Supply, Inc. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Esch Construction Supply's, in any manner that seeks to disparage or discredit Esch Construction Supply, or in any manner that may cause confusion among our customers.  STIHL logo or other STIHL trademarks are registered trademarks of Andreas STIHL AG & Co. KG, Waiblingen; and STIHL copyrighted materials (photography, text) are owned by STIHL Inc. and used with permission.

COPYRIGHT

All content on this website is the exclusive property of Esch Construction Supply, Inc. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material. 

PROTECTING YOUR ACCOUNT

Some portions of this website permit usernames and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account. 

LICENSE AND SITE ACCESS

Esch Construction Supply, Inc. grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), or modify any material, or any portion thereof, without the express written consent of Esch Construction Supply, Inc. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying of account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Esch Construction Supply, Inc. You are prohibited from using meta tags or any other hidden text utilizing Esch Construction Supply's name or trademarks without the express written consent of Esch Construction Supply, Inc. Any unauthorized use of this website voids the limited license granted by Esch Construction Supply, Inc. 

CONTENT SUBMITTED BY SITE USERS

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Esch Construction Supply, Inc. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Esch Construction Supply, Inc. or its affiliates for all claims resulting from content you supply. Esch Construction Supply, Inc. reserves the right to remove any content at our sole discretion.  

LIMITATION OF LIABILITY

This site is provided by Esch Construction Supply, Inc. on an "as is" and "as available" basis. Esch Construction Supply, Inc. makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.eschsupply.com is at your own risk. Esch Construction Supply, Inc. cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Esch Construction Supply, Inc. will not be responsible for any damages of any kind resulting from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. 

REDEMPTION OF FREE PRODUCTS AND COUPON OFFERS

From time to time, Esch Construction Supply offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.eschsupply.com) or announced via other means of communication in conjunction with the promotion of the Esch Construction Supply product collection, including radio and TV broadcasts, internet forums, and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Esch Construction Supply, at our sole discretion, will determine if all purchasing criteria have been met to qualify for the stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…  

APPLICABLE LAW

By visiting www.eschsupply.com, you agree that the laws of the state of Minnesota, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Esch Construction Supply, Inc.  

CHANGES IN POLICY

Esch Construction Supply, Inc. reserves the right to modify, alter, delete, and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

RETURNS AND REFUNDS

In the event you are unhappy with your purchase, we would like to offer an alternative solution to meet your needs. To be eligible for a refund, returned items must be in their original condition, unused, and with all original packaging and materials intact. Returns must be initiated within 30 days of the purchase date, as specified in our return policy.

Prior to the return of merchandise, connect with a Customer Service Representative at (800) 233-8655 for a return authorization number. Returns are subject to a 20% restocking charge. Merchandise returned must be freight prepaid by the customer and in a resalable condition. Special order products cannot be accepted for return.

For more information and to contact an Esch Customer Service Representative about returns, please call (800) 233-8655. We reserve the right to revise our restocking charges policy as necessary to reflect changes in our business operations, market conditions, or regulatory requirements.

PRODUCT UPDATES

From time to time we make updates to our products, including both superficial and usability improvements. Due to timing differences in our inventory and improvements made by manufacturers (Esch or otherwise), product delivered may vary slightly from pictures on our website. Please be assured that product performance and customer satisfaction is of utmost importance to Esch Construction Supply, Inc. and that any product delivered meets our high quality standards. If you have questions about this policy or a product delivered, please contact an Esch Customer Service Representative at (800) 233-8655.

Privacy Policy

We are committed to your privacy. This notice applies to all information collected or submitted on the Esch Construction Supply, Inc. website (www.EschSupply.com)

DATA COLLECTED

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookie, Usage Data, and any information submitted via contact forms, including but not limited to: Name, Address, Phone, Company, and Email. In situations where a purchase is being made, it may also include information to process payment, such as credit card. For more information review our section on E-Commerce. You may choose to opt-out of submitting data via cookies by selecting "NO" on the cookies consent bar on EschSupply.com.

DISCLOSURE OF DATA

The security of your information is important to Esch Construction Supply. Data remains confidential and we do not resell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. For a list of trusted third parties, please contact Esch Marketing at (800) 233-8655. In the event of a data breach, affected individuals will be contacted within 72 hours with information on impact and additional security measures.

THIRD PARTY LINKS & EMBEDDED CONTENT

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. When you click on links within our site that take you to a third-party website, you will be subject to the third parties' privacy policy. While we support the protection of privacy on the internet, we cannot be responsible for the actions of third parties. We encourage you to read the privacy policy of the websites you visit. Articles on this website may include embedded content (e.g. videos, images, articles, etc.) Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged into that website.

DATA USAGE & STORAGE

We may use your information to improve our website, improve customer service and/or send periodic emails. If you would like to unsubscribe from our emails at any time, we include detailed unsubscribe instructions at the bottom of each email. Data submitted via contact form and Analytics records are retained for up to one year. Customer purchase records are retained for up to seven years. Additionally, data collected is used to fulfill orders via E-Commerce, respond to submitted requests and provide occasional product or service offerings (if opted-in). You can request that we erase any personal data we hold about you, including information you have provided to us. This does not include any data we are obliged to keep for administrative, legal or security purposes.

E-COMMERCE

We use the personal information given when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to deliver the order. We use the third-party information given when placing an order only to ship the product and confirm delivery. We do not share this information with any outside parties, except to the extent necessary to deliver the order. Email addresses supplied by you will only be used by Esch Construction Supply, Inc. for any correspondence needed to complete your order, respond to inquiries you make and to occasionally notify you about the products and services of Esch Construction Supply, Inc. Your email address will not be shared with any outside parties. We are committed to data security. We have put in place appropriate physical, electronic and management procedures to prevent unauthorized access, maintain data security and to insure the appropriate use of the information we collect online. Our checkout process uses industry standard SSL encryption on a secure server to protect the privacy and security of your information. Our site uses "cookies" to keep track of the items you place in the shopping cart. "Cookies" are harmless, small pieces of data that are stored by your browser on your computer's hard drive. Our server captures IP address, browser type and referring URL transmitted by your browser. Your email address is not captured by our server. Email addresses are only captured on the order form and subscribe sign up.

GOOGLE ANALYTICS

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. This cookie allows us to see information on user website activities including but not limited to page views, source and time spent on the website. The information is depersonalized and displayed as numbers. It cannot be tracked back to an individual. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Data collected includes Cookie and Usage Data.

ADWORDS, SHOPPING CONVERSION TRACKING & REMARKETING

Google AdWords and Remarketing are web advertising services provided by Google Inc. (“Google”). 3rd party vendors, including Google show your ads on internet sites, 3rd party vendors, including AdWords code allows us to see which pages helped to lead to contact submission. We can identify the referring source and make better use of paid advertising. Google use cookies to serve ads based on a user’s prior visit to your website, users may opt out of tracking by visiting Google Advertising Opt-Out page. {https://support.google.com/ads/answer/2662922?hl=en} We will not target, match or collect personally identifiable information (PII) with interest based advertising campaigns. Nor supply this information to Google. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Data collected includes Cookie and Usage Data.

CONSENT AND POLICY CHANGES

By using our website, you consent to the collection and use of this information by Esch Construction Supply, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what we collect, how we use it, and under what circumstances we disclose it.

CONTACT US

Should you have any questions or concerns about this privacy policy and how your information will be used, you may contact us via: Mail: Attn: Esch Marketing, 561 Phalen Blvd., St. Paul, MN 55130 Phone: (800) 233-8655 Email: contact@eschsupply.com Should you wish to receive a copy of your data collected, a copy will be provided to you free of charge within a reasonable amount of time. For information on specific delivery method including time to deliver, please contact Esch Marketing at (800) 233-8655.