Terms & Conditions

Use of the Esch Construction Supply website constitutes agreement to these Terms & Conditions. We encourage you to review the following information carefully.

Returns & Refunds

If you are not satisfied with your purchase, we encourage you to contact our team so we can help identify the best solution for your needs.

To be eligible for a refund, returned items must:

Prior to returning merchandise, contact a Customer Service Representative at (800) 233-8655 to obtain a return authorization number.

Returns are subject to a 20% restocking fee. Returned merchandise must be freight prepaid by the customer and in resalable condition. Special-order products are not eligible for return.

We reserve the right to revise our return and restocking policies as needed to reflect changes in business operations, market conditions, or regulatory requirements.

Product Information & Updates

Manufacturers may periodically make updates or improvements to products. As a result, products received may vary slightly from images or descriptions shown on our website.

These changes may include cosmetic updates, packaging revisions, or product enhancements that do not impact intended performance.

Esch Construction Supply is committed to providing quality products and maintaining customer satisfaction. If you have questions about a product received, please contact our team at (800) 233-8655.

Promotional Offers & Coupon Codes

From time to time, Esch Construction Supply may offer promotional discounts, coupon codes, free products, and special offers through our website, email communications, advertising, and other marketing channels.

We encourage customers to take advantage of these offers while following the stated terms and conditions of each promotion.

Esch Construction Supply reserves the right to determine whether the requirements of a promotion have been met. If website functionality is intentionally manipulated to obtain unauthorized discounts or promotional items, we may:

Customers will be notified of any changes using the contact information provided with their order.

Protecting Your Account

Certain areas of this website require a username and password. You are responsible for safeguarding your account credentials and agree to accept responsibility for all activities that occur under your account.

Conditions of Use

Use of the Esch Construction Supply website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

License & Site Access

Esch Construction Supply, Inc. grants users a limited license to access and make personal use of this website. This license does not include the right to download materials, other than routine page caching, modify website content, or reproduce any portion of the website without express written consent.

This license excludes the collection or download of logos, product descriptions, pricing information, graphics, text, audio, video, and customer account information.

This website, or any portion thereof, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for commercial purposes without written authorization from Esch Construction Supply, Inc.

Unauthorized use of company trademarks, names, meta tags, or hidden text is prohibited.

Content Submitted by Site Users

If you submit photographs, testimonials, reviews, or other content to this website, you grant Esch Construction Supply, Inc. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media worldwide.

By submitting content, you represent that:

Esch Construction Supply reserves the right to remove content at its sole discretion.

Limitation of Liability

This website is provided on an "as is" and "as available" basis. Esch Construction Supply, Inc. makes no warranties, express or implied, regarding the operation of the website or the information contained within it.

Your use of this website is at your own risk. Esch Construction Supply, Inc. does not warrant that the website, its servers, or email communications are free from viruses or other harmful components.

Esch Construction Supply, Inc. shall not be liable for any damages arising from the use of this website, including direct, indirect, incidental, punitive, or consequential damages.

Applicable Law

By using this website, you agree that the laws of the State of Minnesota, without regard to conflict of law principles, shall govern these Terms & Conditions and any disputes arising between you and Esch Construction Supply, Inc.

Changes to These Terms

Esch Construction Supply, Inc. reserves the right to modify, update, revise, or remove portions of these Terms & Conditions at any time without prior notice. Changes do not waive our rights regarding violations that occurred under previous versions of these terms.

Trademarks

Esch Construction Supply and other marks indicated on our website are trademarks owned exclusively by Esch Construction Supply, Inc. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Esch Construction Supply's, in any manner that seeks to disparage or discredit Esch Construction Supply, or in any manner that may cause confusion among customers.

The STIHL logo and other STIHL trademarks are registered trademarks of Andreas STIHL AG & Co. KG, Waiblingen. STIHL copyrighted materials, including photography and text, are owned by STIHL Inc. and used with permission.

Copyright

All content on this website is the exclusive property of Esch Construction Supply, Inc. This content includes text, graphics, logos, icons, images, audio clips, video clips, digital downloads, and software.

Our content is protected by United States and international copyright laws, and we reserve all rights contained therein. In the event of a dispute or infringement, we will vigorously defend our rights to this material.

Privacy Policy

At Esch Construction Supply, we are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains what information we collect, how it is used, and the steps we take to protect it when you visit EschSupply.com.

Data Collected

Esch Construction Supply may collect information that you voluntarily provide through contact forms, account registration, order placement, quote requests, email subscriptions, and other interactions with our website.

Information collected may include:

You may choose to limit cookie-based tracking by adjusting your browser settings or selecting "No" on the cookie consent banner when available.

Data Usage & Storage

Information collected through our website may be used to:

Contact form submissions and website analytics records may be retained for up to one year. Customer purchase records may be retained for up to seven years or longer if required for legal, accounting, or administrative purposes.

You may request that we delete personal information we hold about you, except where we are required to retain data for legal, security, accounting, or operational reasons.

E-Commerce & Order Security

We use information provided during the checkout process solely to complete your order, provide customer service, process payments, and arrange shipment.

Our website uses cookies to remember items placed in your shopping cart and improve your shopping experience. Cookies are small data files stored by your browser and do not contain harmful software.

Our servers may collect information such as IP address, browser type, device information, and referring URL. Email addresses are collected only when voluntarily provided through forms, account registration, or purchases.

Disclosure of Data

The security of your information is important to us. We do not sell, trade, rent, or otherwise transfer personally identifiable information to outside parties.

Information may be shared with trusted service providers who assist us in operating our website, conducting business, processing payments, shipping orders, or servicing customers, provided those parties agree to maintain confidentiality.

We may disclose information when required to:

In the event of a data breach involving personal information, affected individuals will be notified as required by applicable law.

Third-Party Links & Embedded Content

Our website may contain links to third-party websites, products, services, or embedded content such as videos, images, maps, and articles.

These third-party websites operate independently and maintain their own privacy policies. We are not responsible for the content, practices, or policies of external websites.

Embedded content from third-party websites may collect data, use cookies, monitor user interactions, and track activity in the same manner as if you visited those websites directly.

We encourage users to review the privacy policies of any third-party websites they visit.

Google Analytics

Esch Construction Supply uses Google Analytics to better understand how visitors interact with our website.

Google Analytics collects information such as:

The information collected is aggregated and anonymized whenever possible and is used to improve website functionality and customer experience.

Google may use collected data in accordance with its own privacy policies and advertising practices.

Advertising & Remarketing

Esch Construction Supply may use advertising services such as Google Ads, Google Shopping, and remarketing technologies to improve the effectiveness of our marketing efforts.

These services may use cookies and similar technologies to display advertisements based on previous interactions with our website.

Information collected through advertising platforms is used to evaluate campaign performance and improve marketing relevance. We do not combine personally identifiable information with interest-based advertising data.

Users may manage advertising preferences through Google's advertising settings and opt-out tools.

Consent & Policy Changes

By using this website, you consent to the collection and use of information as outlined in this Privacy Policy.

Esch Construction Supply reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page so visitors remain informed about what information we collect, how it is used, and under what circumstances it may be disclosed.