As an authorized STIHL® dealer, one of the most common questions we receive is: "Why can some STIHL products be shipped while others can't?"

The answer comes down to STIHL's dealer distribution and shipping policies. While STIHL has expanded its Ship-to-Home program in recent years, certain products and parts remain restricted to ensure customers receive the proper support, setup, and service experience that STIHL is known for.

Quick Overview

Products That Can Typically Be Shipped

Many STIHL products are eligible for direct shipping, including:

• Select gas-powered handheld equipment

• Battery-powered STIHL equipment

• Corded electric STIHL equipment

• Batteries and chargers

• Safety gear and apparel

• Oils, lubricants, and maintenance products

• Many accessories and replacement parts

Products That May Not Be Eligible for Shipping

Some STIHL products and parts may be restricted from shipment, including:

• Certain service and replacement parts

• Products requiring dealer setup, inspection, or delivery

Shipping eligibility can vary by product. Some parts, accessories, and other selected STIHL items may not be eligible for shipping due to STIHL's current dealer and shipping policies.

If an item cannot be shipped, this will typically be indicated on the product listing or during checkout.

Why Does STIHL Restrict Certain Products?

STIHL's dealer network is built around more than simply selling equipment. Their goal is to ensure customers receive the right product, understand how to operate it safely, and have access to ongoing support when needed.

For some products, STIHL requires dealer involvement to help ensure:

• Proper product setup and inspection

• Safe operation and handling

• Product registration and warranty support

• Access to maintenance, service, and repairs

Expert Support from Authorized STIHL Dealers

Purchasing from an authorized STIHL dealer means you have access to trained professionals who understand the equipment and can help you get the most from your purchase.

Each Esch Construction Supply location is an Authorized STIHL Dealer and Authorized Repair Center, with STIHL-certified technicians available to assist with:

• Product recommendations

• Equipment setup and operation

• Routine maintenance

• Troubleshooting and repairs

• Warranty support

Warranty Protection Matters

Purchasing STIHL products through an authorized dealer helps ensure you receive genuine products along with the proper manufacturer support.

Whether you're purchasing equipment in-store or ordering an item that qualifies for shipping, buying from an authorized dealer provides access to:

• Genuine STIHL products

• Manufacturer warranty support

• Product registration assistance

• Certified service technicians

• Ongoing support after the sale

What If a STIHL Product Can't Be Shipped?

If you see a STIHL item on our website that is marked as unavailable for shipping (or in-store pickup only), it does not necessarily mean the product is unavailable.

Depending on the product, you may be able to:

• Purchase the item for in-store pickup

• Contact us to verify availability

• Speak with our team about alternative options

• Visit an authorized STIHL dealer for assistance

Our team is happy to help determine the best way to get the STIHL equipment, parts, or accessories you need.

Why Buy STIHL from Esch Construction Supply?

When you purchase STIHL products from Esch Construction Supply, you receive more than just equipment.

• Authorized STIHL Dealer

• Certified STIHL Service & Repair Center

• Expert product recommendations

• Genuine STIHL parts and accessories

• Warranty assistance and support

• Local service after the sale

Have questions about a specific STIHL product, part, or shipping eligibility? Contact our team and we'll help you determine the best purchasing option available.