Stihl® Policies - What Items Can & Can't Be Shipped
Published on
February 19, 2024 at 12:07:21 PM PST February 19, 2024 at 12:07:21 PM PSTth, February 19, 2024 at 12:07:21 PM PST
As an authorized distributor of Stihl products, we often receive questions about why Stihl has restrictions on direct shipping of their equipment. While this policy has evolved, Stihl remains committed to ensuring quality, safety, and customer satisfaction. Here’s what you need to know about their latest updates and how they benefit both professionals and homeowners.
Key Takeaways:
1. Select gas-powered Stihl equipment can now be shipped through authorized dealers.
2. Battery-powered and corded Stihl equipment, along with accessories, remain eligible for shipping.
3. Local authorized dealers provide job site-ready equipment, hands-on training, and expert support.
Prioritizing Safety
Stihl continues to emphasize safety in its distribution model. By selling through authorized dealers, Stihl ensures customers receive proper guidance on safe operation, handling, and best practices. Even with select gas-powered equipment now available for shipping, customers can still expect high-quality service and support from their dealer.
Expert Knowledge & Customer Support
Maintaining Stihl equipment properly is essential for performance and longevity. Authorized dealers are trained in product use, maintenance, and repairs, offering valuable insights and recommendations.
Each Esch Construction Supply location is an Authorized Stihl Dealer and Authorized Repair Center, with Stihl Silver and Gold Certified repair technicians ready to assist with diagnostics and repairs. Contact our Service & Repair Center.
Stronger Local Dealer Support
Stihl’s dealer network remains a key part of its business model, ensuring customers have access to expert assistance, assembly, and local service. Purchasing through authorized dealers strengthens local businesses while providing customers with a reliable support system.
Hassle-Free Warranty Assistance
Stihl’s limited warranty covers failures due to defects in materials or workmanship but only for products purchased through authorized dealers. Whether purchasing in-store or shipping eligible equipment, buying through a trusted dealer ensures access to warranty support, product registration, and in-warranty repairs.
Updated Stihl Shipping Policies
In response to customer demand, Stihl now allows select gas-powered equipment to be shipped through authorized dealers. Additionally, battery-powered and corded electric equipment, as well as accessories, remain eligible for shipping. This update provides greater flexibility while maintaining Stihl’s commitment to expert dealer support. Read the latest update regarding Stihl Ship-To-Home Policies.
Why Buy Stihl from Esch Construction Supply?
As a trusted Stihl dealer, Esch Construction Supply offers:
✅ Expert product knowledge and recommendations
✅ Professional assembly and job site-ready delivery
✅ Certified repair technicians for ongoing maintenance
✅ Warranty assistance and reliable local support